SUMMER STORE HOURS: Monday, Tuesday, Thursday: 9:30 - 4, Friday: 9:30 - 1 , Wednesday: 9:30 - 8:00,  Saturday & Sunday: Closed



FAQ

Customer Loyalty Program

When you shop with us you receive customer rewards of 16% of all your  merchandise purchases.   That adds up quickly and the best part is we keep track of it for you!    For every $300 you spend on merchandise (finishing and trunk shows are not included) you get $50 dollars towards any future purchase.  Come in and get a surprise at check out!

Return Policy

The Wellesley Needlepoint Collection will accept returns on canvases, most threads, and accessories if the item(s) is in saleable condition, is accompanied by a sales receipt and is being returned within 30 days of purchase.  We are not able to accept returns Silk and Ivory or any thread for which the color lot has changed.

We are not able to accept returns on a canvas that has been stitched.

ALL RETURNS ARE MADE IN THE FORM OF A STORE CREDIT.  It is rare and unusual for a return to be made in the form of a credit card refund or cash.

Privacy Policy

When you visit Wellesley Needlepoint Collections website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Wellesley Needlepoint Collection or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of The Wellesley Needlepoint Collection, with copyright authorship for this collection by The Wellesley Needlepoint Collection, and protected by U.S. and international copyright laws. The software application provider and author for “osCommerce”, is used under the GNU GENERAL PUBLIC LICENSE and all original authorship and credit for osCommerce remains the intellectual rights of www.oscommerce.com.

Trademarks

The Wellesley Needlepoint Collection trademarks and trade dress may not be used in connection with any product or service that is not The Wellesley Needlepoint Collection , in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits The Wellesley Needlepoint Collection . All other trademarks not owned by The Wellesley Needlepoint Collection or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by The Wellesley Needlepoint Collection or its subsidiaries.

License and Site Access

The Wellesley Needlepoint Collection grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of The Wellesley Needlepoint Collection . This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of The Wellesley Needlepoint Collection . You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Wellesley Needlepoint Collection and our associates without express written consent. You may not use any meta tags or any other “:hidden text”: utilizing The Wellesley Needlepoint Collection name or trademarks without the express written consent of The Wellesley Needlepoint Collection . Any unauthorized use terminates the permission or license granted by The Wellesley Needlepoint Collection . You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of The Wellesley Needlepoint Collection so long as the link does not portray The Wellesley Needlepoint Collection , its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any The Wellesley Needlepoint Collection logo or other proprietary graphic or trademark as part of the link without express written permission.

Risk of Loss

All items purchased from The Wellesley Needlepoint Collection are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

The Wellesley Needlepoint Collection and its associates attempt to be as accurate as possible. However, The Wellesley Needlepoint Collection does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by The Wellesley Needlepoint Collection itself is not as described, your sole remedy is to return it in unused condition.

Applicable Law

By visiting The Wellesley Needlepoint Collection , you agree that the laws of the state of Masschusetts, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and The Wellesley Needlepoint Collection or its associates.

 Disputes

Any dispute relating in any way to your visit to Wellesley Needlepoint Collection or to products you purchase through Wellesley Needlepoint Collection shall be submitted to confidential arbitration in Massachusetts, except that, to the extent you have in any manner violated or threatened to violate Wellesley Needlepoint Collection intellectual property rights, Wellesley Needlepoint Collection may seek injunctive or other appropriate relief in any state or federal court in the state of Massachusetts, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Policies, Modification and Severability

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to The Wellesley Needlepoint Collection. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Questions

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: info@wellesleyneedlepoint.com